Subway

Reseñas

• RS

  Rick Simon

  Jul 20, 2026
  1.0
  This Subway has been good in the past, but my parents needed my car so I had to Doordash it. I ordered the classic Turkey sub, with double the turkey (extra $6.00) on Italian bread, with spices, mayonnaise , lettuce, and oil + vinegar. I got the 6", and they had a deal where you buy one, get one free. Perfect, right? The food was made pretty fast, and delivered well. As soon as I went to the door, the bag holding the two 6" turkey sub were in an open bag, wide open sitting on my steps where bugs could get in. That is unethical, what if the Doordash driver decided to tamper with it or bugs did get in? It was literally in a little baggy. I opened the first 6" sub, which looked really tiny for double the protein, and was appalled. There was double the amount of mayo than normal, barely any turkey (like less than a single layer), and it looked disgusting drenched in mayo with a little bit of lettuce. Yep, the second 6" sub was identical. I took one bite and threw it all out. Doordash refunded me, but then I called there. A younger sounding girl answered, then put me on hold while she yelled for someone, I guess the manager? He offered to remake the sandwiches, but with no car for a while and two kids to watch, it was not an option. I told him off and hung up. It just had a VERY intentional feel to it, the fact they doused it with mayo (I took a picture to send to Doordash) instead of giving me what I paid for (double the meat), it was not very coincidental. It's like they put double the mayo and called it a time. Food is not cheap, as we all know, and paying a LOT extra for double the protein and getting a lot of mayo is the lowest of the low. They ripped me off. Horrible experience, I will never give this location business again!
• PP

  Positive Polaroid

  Jul 3, 2026
  1.0
  This was thé worst subway experience I have ever experienced. I don’t not recommend going to this location. The manager was very rude. Wouldn’t even look into my issue with the wrong order being delivered to me. Messed up 2 of my sandwiches. Told me over the phone he was right and I am wrong. Who ever owns this location you should look into your management team. Not showing good customer service at all. Especially towards a black woman.
• SS

  Sadity Smith

  Jun 26, 2026
  1.0
  they tried to sneak and charge me a extra $3 for nothing and tried to lie when i caught it he gave it in cash. they are trying to steal money and not get caught.
• CC

  Carlos Cortes

  May 15, 2026
  1.0
  If you use the app with coupons or are planning to use the rewards on this location expect your order to be cancelled I had 8 dollars in subway cash and used it on a meatball sub they cancelled my order sooooo fast when I called and asked why they said they where out of meatballs when I went in they had meatballs when I went to enter my phone number for the rewards in store the guy covered the screen and skipped the enter your number screen horrible location.
• PS

  Peter Scott

  Apr 21, 2026
  1.0
  For some reason, it would not let me put the correct address. The store I visited that I was dissatisfied with was 171 W. Joe Orr Road in Chicago Heights, IL 60411. While visiting the restaurant I told server #33 which I assume is her employee ID#. I told her I was picking up an online order. The order was supposed to ready by 11:56AM, I arrived there around 12:22 or so. My order was not ready. She claimed it will let them know 10 minutes after the order is placed but she said it harshly and with an attitude. It's clear that if the order was placed at 11:56 then 10 minutes later will be 12:06, I arrived around 12:22pm that's 26 minutes..More than enough time to have the order ready. After showing her the receipt she said it was canceled, with an attitude again. So I just placed an order right there in the store. After she rung me up I asked her if I can have some more napkins, she said it's in the bag, I asked if I could have extra napkins and she angrily said something in her native tongue towards me and handed me the napkins. I work with customers everyday and have done so for the past 26 years. As a manger we know it's the customers that keep the business afloat. On every check it says "a satisfied customer made this check possible." I was not a satisfied customer. Employees Like her makes any business look bad, and people will refuse to shop there and tell others about their experience which can cause a dramatic decline in foot traffic. I will NEVER shop there at that location again. It takes months to find a customer and only seconds to loose one.