Very disappointing experience at this Subway location. I ordered three Protein Pockets and simply asked for some additional onions. I even told the staff that I was willing to pay extra for them, but they still refused.
I honestly don’t understand this kind of customer service. I wasn’t asking for anything unreasonable or for something for free—I was completely willing to pay the additional charge. When a customer is purchasing four items and is willing to pay extra for a simple topping, refusing the request makes no sense.
Customer service and flexibility are important when running a consumer-facing business. Unfortunately, this experience left a very bad impression, and I would think twice before returning to this location.
JS
Jake Schumer
Jun 1, 2026
1.0
Owner is rude 90% of the times I've ever been in here and honestly just deters me from ever wanting to step foot back in.
MS
Michael Stevens
Apr 24, 2026
5.0
Bread was fresh staff was polite
RF
Ra Fa
Aug 31, 2024
1.0
When I tried to use a coupon they said they don't take any damn coupons so why the hell do u send people coupons if almost every damn subway in the area doesn't take them don't go to that shitty restaurant
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Certificado el 27 de septiembre de 2026Yext Knowledge Graph
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