Ordered dinner for our family for carry out. Picked it up, got home and realized we were missing half the order. Called and asked them to deliver it since it was their mistake. They refused, said we could pick up the missing food if we brought everything back to "prove" we were really missing food. The shift supervisor, Gina, cussed at me repeatedly over the phone and refused to do anything other than make the food that was missing for me to pick up. When I arrived at the store, she informed me she had been nothing but nice, started to cuss at me again, but caught herself, and informed me she didn't have the authority to provide any refund or other compensation for my time and guess wasted to come back. She told me to return in the morning to talk to the owner.