Absolutely terrible customer service at this Subway. I ordered a 6” sub and simply asked to remove the protein and have vegetables instead. Rather than explaining the policy professionally, the employee wearing glasses became extremely rude and dismissive and then actually said “you Indian people.” Bringing a customer’s ethnicity into a disagreement over a sandwich order is completely unacceptable.
The portions were inadequate, and the attitude made the whole experience even worse. Customers are paying for their food, not asking for a favour. If something cannot be changed, explain it respectfully instead of arguing and making inappropriate comments about someone’s background.
Subway management and the franchise owner seriously need to look into how customers are being treated here. Until then, take your money elsewhere.
Super stingy owners, get super upset about coupons, cancel orders with coupons online
KM
Kassie Martinez
Jun 4, 2026
Ordered two footlongs and didn’t come with toppings asked for and veggies tasted rotten and smelled terrible. Awful taste left in mouth.
This guy charged me $2.00 more to put three slices of turkey on a sandwich. Then to think I am going to leave a tip when I pay??
Not good customer service at all!
A
Йонатан Терлецький
Apr 29, 2026
Terrible service. I made an online order using the Subway app, asked for extra onions, crunch and parmesan in my subs, but they made just regular subs fully ignoring my requests, as well as almost didn’t add sauces I asked. So don’t recommend this place for online ordering. Better come and control what they do, because they just don’t care since they no there is no way to report them in the app