This is the second time that I've had a unpleasant experience during the daytime shift with the same older woman. Her attitude, facial expressions and behavior are completely unnecessary and made what should be a simple interaction very unpleasant. I understand that customer service can be stressful, but customers should still be treated with basic courtesy and respect. After two experiences like this, I’m very disappointed and hope management addresses the situation.
DR
Dillon Reitz
Sep 26, 2026
Very good
RL
Rachel Lockefeer
Sep 12, 2026
Subway in Antioch is a complete joke. Placed an online order for 2 sandwiches, attached receipt. Both were made as veggies instead of 1 being a BMT. Called for a refund on the card, said that wouldn’t be possible and that we needed to drive back to the location with the sandwich, so that they could remake it. THEY messed up the sandwich and then wanted to inconvience the customer by having us come back in with the sandwich made incorrectly. And then hung up after I was irritated and ask to speak to a manger. No wonder the rest of their reviews are shit 💀
JG
Jordan Greenhill
Sep 11, 2026
The manager yelled at me infront of my son because I asked if the kids meal came with a drink. Said they already gave it to me a threw a receipt in my face and said “you can keep this so you know we gave it to you” even though all I did was ask for a drink. Charged me for extra bacon and there was 1 piece of bacon on there. Will NEVER come to this subway again.
The food is good, service is good. The atmosphere is fine. I have to knock off 2 stars though for their recent decision to limit coupon acceptance to only their basic subs.