So I've been coming to this location for quite a few years. And there's one lady there that recognizes me, and knows me, but they've hired this new kid, this younger boy And to be honest, he's not very good, i went to go get a sandwich when I got off work. I go in I tell him I want a footlong BLT andy cuts it. And I tell him I want american as my cheese because it comes with cheese as part of the sandwich ( i know because I called as a locations and verified, and they all told me it comes part of the sandwich after the whole situation) but he proceeds to then tell me, after I tell him what cheese I want that it's gonna cost extra, and the blt doesn't come with it, which is wrong, i told him I've never been charged extra. I've ever been told that. Because it's come as part of the sandwich, but he told me that it wasn't so he either wasn't trained very well or didn't know what he was talking about Because, as a locations, told me that it comes as part of the sandwich either the way I was really frustrated in life, because that's ridiculous
NM
Noemy Martinez
May 1, 2026
Horrible customer service, they made the wrong sandwich I called to get it remaid and Travis was very rude and refused to remake the sandwich, I drove to the location brought back the wrong sandwich and he still refused to make it right, he said I had to bring back the other 3 sandwiches that everyone was already eating so that they could see what one was made wrong. I asked to speak to his manager and he refused to calle her, I called another location and only then did he call her, I guess he spun a different story to her saying I wanted a refund, all I wanted is the right sandwich made.. Travis has horrible customer service, As soon as they agreed to remake the sandwich they got a call from the other customer that also had a wrong sandwich made. Never had to struggle so hard to just get things done right. I dont recommend this place
Kind of a run down subway, which usually can be excused for borderline quality subway usually provides. This establishment unfortunately doesn't meet that borderline... Today's visit included a first, the TM asked us, "what kind of sandwich do you want?" which caught us off guard. We asked to clarify the question when the TM rebuttaled with an eye roll and a snarky comment. Highly suggest going anywhere else...
Food is always good. Workers are AMAZING.
MM
Mystical Majic
Dec 1, 2020
They aren't making chopped salads anymore. She forgot to tell me that until she had stated making it. I walked out.