NB
Nautica Bailey
Aug 3, 2026
Asked the guy with the ponytail for pickles and olives as toppings for my sandwich. He only put a few, which I thought was likely because he assumed I was going to be choosing more toppings and wanted to save room on the sandwich. I asked for more and he said “I can only do so much.” Either owner / managers are being extremely stingy or this guy was on a power trip. Ridiculous to be nickled and dimed over pickles and olives at Subway. Is this not the thinnest Subway sandwich you’ve ever seen?
PO
Paris Ocegueda
Jul 22, 2026
I’m assuming it was the store manager (older lady with glasses)….was rude while I was ordering my sandwich today how I normally would at any subway location. I asked for extra pickles, she said no that those were the only pickles she’s got till the “truck load comes” she did it again with the cucumbers and then the mayo as well. The girl making my sandwich was sweet and was adding the toppings how I asked for them and the manager I assume was over her shoulder making other people’s sandwiches and telling her no that this is all the toppings she has until the truck comes. I didn’t make a comment while in the store because I felt uncomfortable and other customers could hear her telling me I couldn’t order my sandwich how I like it. If I’m paying for a sandwich I’d like it to be made a certain way isn’t that the point of going into a subway? I’m a paying customer. It is none of my business as the customer to know about when her truck load comes in, when they run out, they run out. Why would I want to pay for an expensive sandwich if I can’t order it to my liking. I love subway, I was having a pregnancy craving but the experience was horrible and off putting. Subway “HAVE IT YOUR WAY” it shouldn’t be my problem that their manager can’t order and have the ingredients on time.
HS
Heidi Sandlin
Jul 20, 2026
Very disappointed every time I come to this Subway, my go to is the one on Franklin/ Birch. This Subway on Garrity is very skimpy when ut comes to Shredded cheese, sauces and toppings. If I wanted to just eat bread, I would not get any toppings at all. I can understand when there are multiple toppings going on one sandwich but when I only get 2 toppings be a little more generous with them..... and I only get Mayo yet only one squirt, cause they are almost out of mayo? Then there were no straws by the fountain machine, asked a worker if they had any straws, was told no, then a few minutes later another employee comes out and puts straws in the holder by the fountain machine. Franklin/Birch Subway makes a sandwich how it should be made and how the customer wants it!!!
MR
Marshall Roehr
Jul 19, 2026
Ordered an online order that the app said was at the closest location to me. It wasn't. Tried to call multiple times to see if I could cancel the order as soon as I noticed. They didn't pick up proceeded to make the order and I never got anything back. So not only did they take my money, they then refused to communicate, and then wasted food that probably sat there for a couple hours before being thrown away.
JV
Josue Villa
Jun 24, 2026
Worst experience, very slow workers don’t not recommend