This location is awful at customer service. Need an education on the basic customer service practices.
JW
John Lippe waiting
Aug 2, 2026
5.0
There
SC
Suzan Collier
Jun 30, 2026
1.0
If i could do zero stars, I would. This location is incapable of making 2 sandwiches accurately. Im sure making sandwiches these days is hard because it requires reading and a brain which apparently no one here have. Both sandwiches needed toasted, neither were toasted. The ham sandwich had no cheese. I called and talked to the MOD who was completely rude and unprofessional. Tried arguing with me saying she toasted them...as I hold a cold untoasted sandwich on my hand. She told me to bring it in so she could see for herself! Absolutely crazy! Gas isnt free! But in spite of her I took the sandwich in to show her she was wrong. Not once did she apologize for the inconvenience just started taking it out her crew. By that point with her attitude I lost my appetite and told her I want a refund for both sandwiches as im going to jersey mikes where they never ever mess my orders up. The MOD refused to refund me for both and refused to give me the DM'S contact information. I will never, ever return to this location. I left a tip too, and for what? For my entire order to be made incorrectly? The MOD needs to be talked to about customer service and how to resolve issues without ego and arguing. A simple refund over the phone could and would have prevented losing a customer.
MB
Maria Baeza
Jun 10, 2026
1.0
When I walked in no one greeted us. The guy working just stared at us waiting for us to say our order without saying anything the whole process. I went with my niece and she had a coupon and had mine we were paying separate. Then the cashier told us it was only one coupon per customer and I said yeah she’s separate and then she said only one coupon per party. Which no one has ever told us that before. 0/5.
KD
Kody Dycus
Apr 9, 2026
1.0
Got the garlic Philly steak. Which equals getting sick not even 24 hours later. Won’t come here again.
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