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Suzanne Yates
Sep 22, 2026
An hour before closing they had lights turned off like they were closed but people were inside eating, so we went in. The employee behind the glass was not friendly. She acted like she didn’t want to be there, which I can understand, but put on a smile and greet customers with a cheerful countenance please. That’s kind of your job. She wrapped up the sandwich loosely and didn’t put a sticker on it, so then the sandwich wasn’t put together very well when we unwrapped it.
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Cindy Schade
Sep 17, 2026
Ordered sandwiches x6. Missing all extra items purchased, sauces on wrong sandwiches, missing some of veggies, called back , rude and argumentative. Basically to bad!!
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Natalie Dante
Sep 14, 2026
My husband walked into the store to pick up our online order. The female worker at the front was busy cleaning with both AirPods in her ears and her hair down, and she didn’t even greet him. He walked up to the counter, but nobody was there. He waited for about two minutes before the worker finally came behind the counter, ready to pull her hair back and put on some gloves. She asked, “What do you want?”
We never order online, so he didn’t know the food was on the rack. She directed him and then went back to her task. He noticed we were missing a meatball sub. he went back to ask about it and the other male worker came out from the back and said they didn’t have enough meatballs to make a footlong sandwich. So, instead of mentioning it when we arrived, they just didn’t make it, even though we had already paid for it.
The leftover meatballs were sitting in a bowl on the counter, and he asked if he still wanted the meatball but in a 6-inch. The worker made it right by making another sub however i would have still appreciated a heads up that we were missing a sub.
The customer service was horrible. Employees should not be allowed to have headphones in, especially when servicing customers. It’s rude, and their attitudes are even worse. Nobody is perfect, but if you’re working in customer service, the very least you can do is greet your customers when they walk through the door! This location is probably one of the worst I’ve ever been to.
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sophia manzo
Aug 29, 2026
Two employees who were young high schoolers I believe were picking on three customers for experiences they had outside of the work environment. There were stuff being said that should be no one’s business and that should be handled when not working. Therefore it made the dinning and eating environment very uncomfortable and not enjoyable.
Exceptional service and fast loved the service