T1
ThugLife 1469
Sep 23, 2026
Would honestly give it 0 if I could. Went inside for a nice break from working outside to sit down for lunch. Was told by the manager we weren't allowed to sit down because it's reserved for customers as I had just purchased items for 5 bucks. No one was being loud or obnoxious we were just wanting some peace and quiet and to be out from the elements. The manager stated I didn't purchase a meal so therefore I was not allowed to sit down at the table. He then proceeded to kick us out and mocked us for being landscapers. He then laughed in our faces and when I asked politely for a refund he told me no subway doesn't do that and I needed to leave with a completely empty establishment. So cheers buddy we just wanted to sit down.
BA
Brooke Ash-Walters
Sep 10, 2026
Honestly, this was one of the worst customer service experiences I’ve had in a long time. I visited today, 9/10/26, at approximately 11:50 a.m., and was extremely disappointed by the behavior of the young man working the counter.
He repeatedly yelled at customers standing in line, telling everyone to move away from the sign, despite the fact that the sign was not clearly visible or obvious to customers. His attitude throughout the interaction was dismissive and unprofessional, including rolling his eyes and handling food and trays in a careless manner.
Unfortunately, the quality of the food preparation reflected the same lack of attention. The meat was simply thrown into a pile on the sandwich, and the vegetables were crushed in his gloves before being placed on the sandwich, seemingly to make the portion appear larger. The overall presentation was sloppy and did not reflect the level of service customers should reasonably expect.
I understand that everyone can have a difficult day, but this was far beyond that. Management should take this interaction seriously and address the employee’s customer service and food-handling practices. If customer service is a priority, this type of behavior should not be tolerated. At the very least, additional training and accountability are clearly needed.
i went with my grandpa and the young lady named lily was so nice to us and made our food fast and neatly! 10/10 service
I remember reading the reviews and being scared to even buy something let alone order online but considering I work at this walmart some days I figured I'd try. Definitely a big improvement from what I've read. I think I've only had 1 issue and it was the wrong bread but it didnt make to much of a difference for me.
Not sure what’s going on at this location young guy making my order today must’ve been HIGH messed up both my sandwiches, aside from not having anything ready no bread cooked
No veggies seemed like it was all the left overs from last night.
Didn’t add cheese to my sandwiches
Didn’t have sauces available horrible service.
Next time take the few extra minutes and drive to Franklin.