FedEx Ship Center

Reseñas

• TM

  Tereza Zee Martinez

  Sep 9, 2026
  5.0
  Very friendly there
• FG

  frankie sims art / Heart in Art Studio Gallery

  Sep 2, 2026
  1.0
  This company has the absolute worst AI answering. It refuses to allow callers to speak to a human being when there is a situation beyond the capabilities of the AI to answer. Instead, if you have any questions that do not fit within prescribed templates, it tells you it cannot put a representative on the line, tells you to get your act together ( meaning it says " once you have the information nneeded, call back." Then it hangs up on you And it won't acknowledge the answers you enter. . . I am expecting a package from an attorney re a death in the family. I cannot find out which address fed ex is delivering the pig to, having recently moved. And I cannot reach one single entity, AI or human, to provide ANY info. Any at all. Nothing. I have words for AI but the artificial lifeform actually scolds you if you say anything objectionable in your frustration. Then it hangs up! I think I am hanging up on FedEx from here on out. Bye bye.....
• GG

  Genoveva García

  Jul 21, 2026
  1.0
  I took my package and the very rude manager told me that I could not receive it, I had all the labels and guide in order but did not want to receive it, I had to wait more days until FedEx transport passed to my home. Do not use this parcel or at least this branch, the staff is not good for customer service!
• JJ

  Jake

  Jul 14, 2026
  5.0
  Edit: update 7/16 I had two more packages to pick up today. I met a wonderful lady named kimmie. She got my packages no problem and gave me her contact information if I needed anything in the future super impressed thank you kimmie. Absolutely the worst customer service I have ever experienced. I get a lot of packages sent in through fedex and have been in weekly with how many packages I get sent and have issues being home when they require a signature. I live across town and its a 30 min drive one way. Today at 910am I show up to pickup my package and a older woman came out named Kim. I told her I had a package here for pickup that was on a vacation hold and she proceeded to tell me ill have to come back later because she is sorting right now. Ive picked up packages this way the last 3 weeks and its never was a issue to go look for a package for a service that I paid for. I told her I would wait while she looked but she was incredibly rude and nasty! Another employee came out who has helped me before and she went back and got my package and I was out the door. Kims behavior is unacceptable and I hope management teaches her to act more like her co workers and not be lazy and shove customers off because she doesnt want to look for a package.
• JL

  John Levanger

  Jul 1, 2026
  5.0
  I'm and out in a couple of minutes, the people there were very nice and helpful.