Dani is the best! She was so sweet and wonderful. Love when someone takes pride in what they do!
MM
montanastranger
Jul 1, 2026
Purposely slow service to the point of people in line leaving. The negative reviews definitely are not an understatement.
BC
Brianna Clark
Jun 14, 2026
My husband and I went there at noon on June 14th. We were traveling and looking for a good meal and a girl (I think her name was Kaylie) was very sweet and made us some incredible sandwiches! Some of the best we have ever had. So grateful she was so detailed!
PD
Pallavi Dhawale
Apr 11, 2026
This location is one of the few places in Idaho Falls where you can find a vegetarian patty, which is the main reason we keep coming back. It’s great to have that option, especially since it’s not commonly available at other locations.
That said, the service can be inconsistent. Sometimes the staff are quite slow, and there have been occasions when no one was at the counter, which can be a bit frustrating.
Overall, it’s a convenient spot for veggie options, but there’s definitely room for improvement in service. I would rate it 3/5.
As many of the other comments have pointed out, the service is horrible at this Subway. It's almost comical how much the employees just don't care about what they are doing and don't care about you. I would look past that, except if they don't care about customer service, they probably don't care about safe food handling practices either. Can't imagine what goes on in that kitchen.