EB
Efrain Bustamante
Aug 8, 2026
Some of the weakest and worst customer service Ive ever received from this guy. Very rude to me and my family with every interaction. His attitude when asking him for basic things on the sandwich made it seem like we were asking for a HUGE favor. Food was cold and put together lazily. Had a very “I don't want to be here” attitude.
CP
Cassandra Parks
Jul 17, 2026
We came to this location on the 4th of July. We received great customer service. The man was working by himself. We had some complicated sandwiches with coupons and separate orders but he did a great job with a great attitude and a smile, of course that was already 2weeks ago and now I can’t remember his name. But he should get some recognition. It’s hard to find good customer service.
JM
Julia Miller
Jun 9, 2026
This was probably the worst experience I’ve had at a fast food place. Nothing like brown lettuce and banana pepper stems in my $14 wrap that was crispy from the oven so it couldn’t even be eaten. In this economy? Absolutely no.
I came in for a white chocolate macadamian cookie and a large fountain drink and thats all I wanted so I was told to go to the front of the line so I did and the old lady that was there was completely disrespectful and never even rang me up for my drink I will never be coming here again
KH
Katarina Hockema
Mar 26, 2026
Wanted to give this location a shot after a long-standing loyalty to Jimmy John's and was met with a very disappointing experience. I stopped in around 12:10pm expecting a lunch rush, but despite a line-up of three employees, I waited over 20 minutes in line. Additionally, all staff seemed very scatterbrained and disorganized while simultaneously having no real sense of urgency to fulfill orders in a timely matter. The ingredients had a fairly unappetizing look, and I received a pretty meagre portion of vegetables for what they had available. Upon paying, the person taking my order decided to engage in a conversation with some folks behind me rather than finishing up the present transaction, and I took it upon myself to grab the sandwich off of the counter, declining a receipt, simply to get out of line as fast as possible without trying to be rude. The sandwich was very mediocre with dry, flavorless bread and a disappointing construction overall. Wouldn't recommend this location unless you want confirmation that Subway has indeed fallen off from what it used to be. Nearly $14 for a spicy Italian footlong is abysmal, especially compared to other sandwich shops in Boise with comparable prices and incomparable quality for their products.