AG
Amanda Gullickson
Aug 31, 2026
Placed an online order. As soon as I opened the door when I reached the store I was instantly shouted at "We're all out of bread!" I said I placed an online order that said it was ready. She snapped at me saying idk what to tell you but we don't have any bread. I asked if she could cancel my order or issue me a refund. She said do it online and rolled her eyes at me. I can't get the app to work and chat online is not working on the website so I will have to call my bank to cancel the pending charges. This will be the last time I order from there. I understand not having ingredients, but being snapped at when asking for basic customer service is uncalled for.
BH
Bailey Heideman
Aug 2, 2026
ordered an online order for pick up. sandwich wasn’t toasted, wrapped sloppily so the contents of my sandwich fell out into the bag, the kid running the counter argued with me about missing items and what i ordered even after being shown the receipt. i’ve literally never ever had a problem with this location until now and im not impressed. i am a former subway assistant manager and i get things happen, but this was straight up ridiculous. i don’t like to argue with service staff because ive been there but this kid seriously treated me like i was speaking another language. he looked to be the only one on shift so perhaps staffing needs to be reevaluated. as well as professional practices as the music was blaring. i’m all for my favorite music, but that was not okay.
Always to chatty, takes 20+ minutes for one sandwich, and refuses to make our sandwiches the way we ask. About to not give subway any service anywhere over this. She won’t shut up!!
Closed at 830 when maps says 930😒😒
AA
autumn acklin
May 9, 2026
I got a meatball sub. The girls were confused on what heat setting on the oven to put it at, but eventually figured it out. After 5 minutes of getting the sandwich I opened to up to eat it. My partner asked for a bite and the moment it hit her tounge she was screaming. It was INCREDIBLY hot, burned her taste buds off. I said she was being dramatic and tried it for myself. Scalding is an understatement. I put it on my lap with napkins to wait for it to cool down, and it genuinely burnt my leg, red marks all over. You may think i’m being dramatic but I assure you I am not; it was unnaturally hot. Just be careful, and I would advise them to go over the oven protocols to make sure this doesn’t happen again. 🤕