ricos panes hechos al gusto del cliente
Sujol? Made my sandwiches, very polite young man, it was a good experience. I've always had good experiences here except for once, we won't talk about that. Thank you Sujol.
JC
Jim Cossitt
Jul 15, 2026
7/2026: standard Subway menu and pricing, the store is very clean and well maintained, the staff is very professional polite and courteous.
I'll be going back to this one instead of some of the Subway stores inside the Des Moines Metro area.
I had a very disappointing experience at Subway today. I ordered a sandwich, took it home, and when I opened it, I discovered it was completely wrong. I took a photo of the sandwich and returned to the store with both the photo and my receipt. The employees even acknowledged that the orders had been mixed up, but refused to remake my sandwich unless I physically brought the incorrect sandwich back.
At that point, I would have had to drive all the way home, get the sandwich, and then drive back again because of a mistake that the store admitted was theirs. The issue wasn’t that they didn’t believe me—I had a receipt, a photo, and they acknowledged the mix-up. The issue was that they were unwilling to make things right for a paying customer.
Mistakes happen, but customer service is what matters afterward. Unfortunately, this experience left me feeling frustrated and unappreciated as a customer.
RP
Roza Peterson
Apr 7, 2026
One of the male staff was beyond rude to me. Told me that they don’t have sliced avocados but it let me order it on the app. Okay no big deal I’ll just take extra smashed avocado. Apparently they can’t do that either even though I paid for smashed and sliced avocado on my sandwich. His tone and use of words weren’t necessary