Got food poisoning after eating here. I called to explain the cucumbers tasted like chemicals shortly after taking one bite. They were absolutely rancid. I ended up throwing all 3 subs in the garbage after that because I had gotten a sub for not only me but my entire family. I am never going to eat at this location let alone Subway ever again. I called to speak to a manager, and a worker answered who did not give a shit and barely took down my name and number before hanging up on me. Said they would throw the cucumbers out. Manager was supposed to call and never did. This place should not even be in business at this point. Customer service is horrible and who knows how old the food is they are throwing on the sandwiches and feeding to other people. I'm just putting this on here so nobody else gets sick.
It costs Subway approximately 10 to 20 cents to make one Chocolate chip cookie and they sell them for generally about a dollar. So tell me why it is that they are always out of cookies no matter what day or time you go there? It makes no financial or customer satisfaction sense for them to not make enough cookies to meet demand.
Yall see the wetness on the counter? That's the butter off my pretzel that was placed directly on the counter. I had him make me another... put it on the counter as well.. why did this boy think that was okay? I had to leave hungry. 😪
JV
James Vanderheiden
Sep 4, 2022
Don’t give you much for a salad! Wow would’ve went to the other one in town and got my money worth! They also didn’t cut up the meat which made it extremely difficult to eat, amateurs at the Walmart subway so go to the one east of town. My grandson order the meatball sub and they were out of meatballs at 2:45 in the afternoon! Way to go subway!!!!
JG
Judy Goscinski
Oct 2, 2021
Excellent service in mason city.really good sandwich.