Advance Auto Parts

Reseñas

• SC

  Stephanie Cheely

  Jun 13, 2026
  5.0
  I would like to give a huge thank you to the team at Advance Auto Parts in Burlington, Iowa, for their outstanding customer service. Recently, my driver's side brake light went out, so I stopped at another auto parts store to purchase a replacement bulb. Unfortunately, I was sold the wrong bulb and was repeatedly assured it was correct, despite my concerns. Since I live outside of town and was unfamiliar with changing a brake light myself, I didn't want to make the trip home only to discover the bulb was incorrect and have to drive all the way back. So I decided to stop at Advance Auto Parts for a second opinion. I brought in my vehicle information along with the bulb I had purchased elsewhere. The gentleman who assisted me was professional, courteous, and respectful from the moment I walked in. He quickly confirmed that I had indeed been sold the wrong bulb, helped me find the correct replacement, and then took the time to walk me through the process of changing it. Before I left the parking lot, my brake light was fixed and working properly. What started as a frustrating experience turned into a very positive one thanks to the exceptional service I received at Advance Auto Parts. It's rare to find employees who are willing to go the extra mile to help a customer, and that level of service deserves recognition. Because of this experience, Advance Auto Parts has earned my business, and I will gladly return for my future automotive needs. Thank you again for your kindness, professionalism, and outstanding customer service!
• WF

  Whitney Finley

  Jun 3, 2026
  5.0
  Zach was friendly, easy to work with, and put my wiper blades on for me!
• MR

  Mike Roberson

  Feb 17, 2026
  4.0
  Friendly, quick, and to the point. That's the way I like it when I'm in the middle of a project.
• DM

  Du Martric

  Dec 29, 2021
  5.0
  A+ as always