Ordered online. Order was ready when I arrived 5 minutes early. They’re always fast here and the sandwich is always good. Today, they put the lid and straw for my drink inside my cup next to my sandwich. Gross. Who knows who handled that straw. I don’t believe it’s a requirement to wear gloves while stocking wrapped straws. Another customer’s dirty hand could have touched that straw while grabbing one for themselves. Just gross. Also, there were no tomatoes on my sandwich. I double checked my order to make sure I was supposed to get them, and I was.
Must ask - what is the point in offering g to select “light” for ingredients if it’s gonna be ignored. Ordered again today and selected light mustard and light banana peppers but my sandwich is drowning in mustard and it had 10 banana peppers (6”). It’s nice that they get the food ready very quickly, but I’d rather them slow down a bit and have the correct food.
TR
Tim Richardson
May 28, 2026
Avoid this location. Service is horrible! Each time I order, something is missing or tastes rotten. Cucumber was nasty. Ick!
MJ
Matt Johnson
Mar 1, 2026
I went to this Subway on Monday February 23, 2026, and it will be the last time. If you look closely at the picture, just to the left of the meatball is a human HAIR! The ladies working not only were careless in leaving behind disgusting hair, but also were openly complaining about other employees not on the clock that day in front of a customer (me). I’m not saying they cannot speak (1st amendment) but in front of a paying customer, openly slandering their own coworkers is a pretty poor image. Not to mention the fact they carelessly made this sandwich with hair wrapped inside of it. I already called the Scott County Health Department. This franchise and it’s owner have let the standards of customer service and healthy food quality disappear into jaded and careless hands.
I'm a frequent flyer at this location. I've never ordered online and decided to give it a try. The app was super easy. I went in to pick it up. There were about 7 people in the store. I hear a voice asking if I had a pickup order. I responded with yes and gave my name. As the young gentleman turned around to grab the order the young lady at the register very rudely told him "no" I need you to do "xyz". She was on a cell phone and seemed to be distressed by something. The gentleman walked out and handed me my order. The young lady behind the register just gave me a glare. The mood seemed very chaotic and the customers looked highly frustrated. If I would've ordered in store I would've left. To be so rude to your staff members and paying customers is highly uncalled for. The nice gentleman had a look of embarrassment as she barked orders. I understand being frustrated , however you should really be more aware of how you talk/treat people.