The UPS Store

Reseñas

• JA

  joshua aromin

  Aug 22, 2026
  1.0
  False advertising of notary. They DO NOT Do Notary work
• DD

  Dirk

  Jul 2, 2026
  1.0
  Absolute worst store ever! They know they are the only store in town and they use it. It’s a shame that Amazon has to rely on these bad people!
• BE

  Beston Entertainment

  Jul 1, 2026
  5.0
  I’ve gone in here several times to package items, ship items and print paperwork. They have amazing customer service and they are always very helpful. Favorite UPS store on the Big Island.
• CD

  Christina Deniz

  Jun 19, 2026
  5.0
  I've been a box holder at The UPS Store in Kona for over 10 years, and I've consistently had positive experiences here. The staff is always helpful and works hard to get things done in a timely manner. They've assisted me with everything from managing my mail and packages to shipping items and processing my Amazon returns. I've also had passport photos done here for my entire family, and the process has always been quick and easy. Like any busy business, there are times when they get overwhelmed, but even during those periods, the team remains efficient and focused on helping customers. I appreciate the reliable service they've provided me over the years.
• CM

  Claudia Mohler

  Jun 12, 2026
  2.0
  Yes they were helpful when we brought our package in to be shipped, but after that our package/picture NEVER made it to the Mainland. We called to check status several times. Based on the UPS tracking system, a shipping label was created, but never scanned. We were told the UPS drivers do the scanning when they pick up the items. At one point we were were told that UPS averages 1 out 700 lost or misdirected package occurs. No one could explain why our package wasn’t scanned. Nit very comforting. These items were a gift from a friend who was moving back to the Mainland & wanted us to have them. They are not replaceable. We even joked with the employees the day we dropped our items off, that if we don’t receive them, we know where to start our search. Yes we filed a claim, but we wanted those pictures. Again they were irreplaceable.