TM
TINO MARCHETTI
Nov 9, 2022
Pretty gross inside, seats have holes...Needs a Major Cleaning.
Ended up canceling my order after guy making my sandwich just left it on the counter after putting veggies on it for over 20 min while starting to make new customers orders, even though i was sitting there waiting.
CA
Chris Arnold
Jul 25, 2022
Tonight was the second time I’ve ordered (and paid for) food online, only to get to the store and find a hand written note saying that they’d closed early. Both times this happened the employee was still there - but they ignored me as I tapped on the window and asked about my order. Subway Keauhou owes me close to $40 now.
It’s also been a normal occurrence for them to not even start making my online order until after I’ve already arrived to pick it up. I’ve been told “Oh sorry, I forgot” SEVERAL times - and even then, they’re in absolutely no rush to make the order. One guy was literally playing video games on his phone instead of making my order. I used to manage restaurants myself, so I know there is absolutely no excuse for any of this.
The service here is absolute trash and after I get my money refunded, I won’t come back again. I used to come at least once a week and never have any problems - but whoever is running it lately has ruined it. ..and they obviously don’t care because all the reviews here say the same thing.
I never leave restaurant reviews but this place infuriates me. They treat their customers like we’re an annoyance to them.
GP
gregory pearson
Jan 4, 2020
Really handy in a pinch. Good sandwich makers, friendly, tasty.
CF
Cary Freeman
Feb 17, 2019
Great Food...great customer service