PR
Patrick Riehle
Sep 24, 2026
Customer service was great. Workers are incredibly friendly. But store is way too hot, was sweating through my shirt. Owners need to prioritize fixing the ac. Shouldn’t be allowed to make these people work in this heat. Thermostat said it was 93 degrees in the store.
TN
Troy Nguyen
Aug 16, 2026
They close due to emergency, but have put up no signs saying so.
Lala and Arianna were extremely attentive and helpful with my time-consuming, complex issue. Throughout the various stages of my service transfer, various software updates and resets occurred (the technology's fault) prolonging the time it took to conclude the issue.
Throughout the time, they were able to serve and resolve other customers with efficiency and courtesy, just as they'd consistently shown me.
Lala and Arianna are solution-oriented, attentive, personable, and utilized critical thought to solve various customer issues. They're excellent ambassadors to the brand and Cricket is lucky to have them.
BK
bradson kijiner
May 24, 2025
Ariana was great. Provided excellent service and was great overall.
NS
Nate Schneider
Mar 7, 2022
I purchased a phone, and went to return the phone within the 7 days buying it, and they said I couldn't return it. So I lost all the money from them refusing to accept my return. If you buy from them be prepared to not be able to return things.