Subway

Reseñas

• EM

  Edward Morrison

  Sep 13, 2026
  3.0
  I walked in around 920-930. The place felt closed. Someone not in a subway outfit, walked out from the back and locked the door while I was ordering. The staff was not friendly. I ordered chicken and avocado footlong. There were no utensils to measure out the chicken or the avocado, which I just feel like she gave me less than a normal portion. Especially the avocado, as she just squeezed it straight from the bag. Overall wasn't a great experience.
• RP

  Renu perumal

  Sep 12, 2026
  1.0
  Very disappointing customer service. I accidentally placed a $50 online order at the wrong Subway location while I was in Maui. I immediately tried to contact the store to cancel the order, but the Subway app does not provide an option to cancel an order within minutes of placing it. I called the store and waited 7 minutes before anyone answered. When they finally picked up, I explained the situation, but I was simply told, “We can’t cancel it. That’s your mistake—you entered the wrong address.” I understand that I made the mistake when placing the order, but I expected some understanding and customer service, especially since I called immediately. The fact that no one answered for 7 minutes was completely ignored. I have always loved Subway, but this experience was extremely disappointing. I strongly recommend avoiding this particular branch. The way my situation was handled made me feel that they simply did not care about the customer.
• NY

  Noone Yknow

  Aug 25, 2026
  1.0
  Quite literally the WORST customer service from this old lady with long hair. First i just needed a kids sandwich and she immediately says it has to be a combo. w.e more money right? Then shes gonna say I cant add bacon (brother I've been a GM at subway yes you can). Then when I went to order the new hot honey sub, I wanted wheat not the bread it comes it. I let her know this (trying my hardest to be nice because why are we being rude mam?? Did we wake up wrong or wha). She then kept tryna tell me its NEEDS to come with that bread. I had to keep insisting to get the wheat bread. Then instead of finishing my subs she stops mid way to ring me up first so my freshly toasted subs just sitting on cutting board already getting cold since its not wrapped. 🤏🏻 Last straw was having to tell her multiple times I wanted soda drinks for the kids as shes loudly speaking at me its only milk or juice. Like brah ill stick to Kahala subway from now on since they know how to properly train their staff not only on their own menu but on hospitality.
• HP

  Hemal Patel

  Jul 30, 2026
  1.0
  I traveled this area for a day and when I was leaving to airport I placed two identical online orders for two veggie subs in each order. This person did 1st order right with what I asked for it, but other two subs order was totally messed up. Not put any sauce I asked for neither not same veggies all my toppings were more then I asked for and less then what I wanted. It was filled with all kind of pickles 🥒 and banana peppers and it was stinking to much when we got to the airport. We were wondering what’s wrong here and once we opened it was all wraps and bags were soaked with that extra vinegar toppings that I have not even asked for it. We end up throwing them out as we were not able to eat we tried to eat that in less than 30 minutes. I figured they should know what kind of service they provided. I know I won’t able to go back to get replacement ,but wanted to talk to the manager or the owner before i leave negative review. I tried to call them but they were not answering so I called them again before I take off this lady answered phone but not even understanding my concerns and kept saying you want to order. No wonder why people been giving them low reviews. Not recommending this place to anyone go to the other one is on same road at least they know what they are doing.
• NN

  Nunya Business Now

  Jul 22, 2026
  1.0
  I sent my husband to pick up a Sandwich. I placed the order while he was on his way and he didn’t know what I was getting. When he got there, he gave them my name and they handed him a bag and then he left with it. When he came home I was on the phone and he started eating. I wasn’t ready to eat. Then I get a phone call from the store, telling me that he picked up the wrong order. Now I understand things like that happen. The really horrible part was they wanted me to bring it back like they were going to give it to somebody after it had been given out. I don’t even know if that’s legal but now I don’t even wanna go back here anymore, knowing they’ll do stuff like that. I tried to call back and ask to speak to the manager. They told me the manager wasn’t in. I asked what days or times the Manager works so I could call back. She sounded Kind of stunned and said I don’t know. I don’t know what kind of operation they have over there, but I think I’m gonna have to pick another Subway® or just Jersey Mike’s or something.