AZ
Anthony Zertuche
May 4, 2025
Customer service is poor, it felt as though the employee was taking a bad day out on my sandwich. I was pairing my sandwich request/response with please, thank you and a smile. To be met constantly with a dismissive attitude. I understand not everyone wants to work on Sundays, but it's no reason to be disengaged and malicious in your sandwich making. I had kindly asked " can i have light pepperchinis, like 3 please" - in response to my request she had gripped a first full and laid it out, and quickly prompted me for the next item, again i kindly requested light sauce which cause some internal trigger she pumped a wads of sauce on my sandwich, ignored my initial request for oil and vinegar - visibly upset when i had requested it be added as she was trying to rush me out of the store.
I really thought about making a scene in person, the manager didn't seem to care about the poor service. If you're in the area, I'd take a second look around for some food. Or hitting the subway in Hawaii Kai they are super awesome - welcoming, and dont take offense to you wanting to come into their place of business and order from them.
Id like to eat a sandwich not a soup, id include photos but it'd look as though some one chewed on one end and didnt bite the end off.