I have rarely encountered such rude and unhelpful stuff in Hawaii. Shame.
I like this location- everyone usually very helpful and kind. They will spiral bind large textbooks into multiple, smaller books. This makes it much easier to carry around.
AM
Alaina Miller
Aug 22, 2026
I visited the fedex office on Wallace Ave in Honolulu around 4:30 pm on Aug 21st 2026. I was the only customer in the store when one of the older male employees was making inappropriate moaning noises while I was using the self-serve printer. While I don’t believe it was aimed at making me uncomfortable (as he was joking with his fellow female coworkers) it made me feel quite uncomfortable. I was mortified by his unprofessionalism. The other employees were fine, but inattentive. I wasn’t greeted by anyone when I entered and it was clear that I was having issues with the printer (the technology was incredibly slow and failed to print my images a few times, and when it did print, one came out with issues). When I asked if anyone could help me, they stared at me for a good 5 seconds before someone came over. The only small positive was that the woman offered to reprint my messed-up image, though she initially told me it was an issue on my end before I showed her it was indeed not. I’m not a Karen but this was a very disappointing experience.
JR
Jenn Rodriguez
Aug 10, 2026
Location is easy to find on Google Maps. My first experience was Great! I went there on a Saturday morning around 11:00am. Shirley is the Best! I had 4 invidually wrapped items, but needed assistance with packaging and shipping + Special instructions. She is very friendly and personable :) She helped through the entire process to create the label with my instructions and packed it nicely for shipping. Very smooth process! Took about 30 mins. Thank you!!
JN
Jeff Newton
Jul 25, 2026
They helped with the printers