PF
Princess Fajardo
Oct 17, 2024
I want to share that this is my first time in Hawaii, and on a whim, we decided to explore the shopping strip. We had a fantastic experience with Lilo Li, a sales specialist at Dior, who was truly exceptional! My partner and I were warmly welcomed, and I was able to try on the item I initially came for. Lilo demonstrated incredible patience as I tried on two different sizes of the Dway Slides, assisting me all the way through to my purchase. My experience at this store was wonderful, thanks to such an outstanding sales specialist! I would highly recommend shopping at this Dior—10/10!
NP
Natasha Patel
Dec 21, 2023
Had a wonderful experience today with Mai. She was very knowledgeable and helpful. Moreover, I appreciated the welcoming environment. I will definitely be shopping here again!
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Very subtly rude service from SA Rose there few days ago. Was looking for the Evolution slides and asked to try on different colors. I did my research so I knew they were in stock, but Rose told me they are out of stock. I ended up only tried on the black one and I bought it because I’ve done my research.
During the payment, they return one of my 100USD bill saying it’s chipped on the side. My bf was really mad afterwards and said it’s not an acceptable behavior and I should have talked to them about it.
Today I went back and purchased the same slide in another color and a sling back flat ballerina, and the SA was nice but kind of indifferent.
I work in sales as well and they are probably the worst salesmen I’ve ever seen.
Btw their doorman, a local guy, could be the rudest doorman in Ala Moana.
Recommend this place because it’s probably the only place on the island to get Dior, but do your research because the SAs are not going to be helpful at all…oh! And if you’re doing cash payment, make sure your bank don’t give you “chipped” bills💸