You can depend on Marc and his staff for providing reliable customer service. He is proactive in keeping clients informed, like providing weekly insurance related videos.
JP
Jill Phanthavong
May 14, 2026
Marc and the team were on top of our crisis, offered above and beyond assistance with help in our misfortunate. Took the time to continue to talk us through steps/process, continued check ins, and #'s to call to get us on the right path. So thankful someone on island was here for us! Thank you for all your patience and kindness through this terrible event. We will never forget your ALOHA.
Elsa was fantastic and customer service excellent. I recommend this office for homeowners insurance if you are looking. :)
EL
Eric Larsen
Apr 23, 2026
Marc Dixon and team shine above the rest. I was with this Allstate team for the past 4 years. Whenever I contacted the team for any issue, I felt like I was their most important client. They were always responsive and thorough in their answers. They went above and beyond to get me the info I needed and provide expert advice. I truly appreciate them and give them an enthusiastic endorsement. Thank you so much for all you have done.
MO
Michael Omizo
Apr 10, 2026
I informed Marc Dixon that one of the balcony shutters blew off during the winds over 50 mph in February. He informed me in an hour that this may be covered by my home insurance. I provided him with the relevant information and receipt and he filed the claim the next day. He and his staff have always provided excellent and prompt service throughout the years. I am in GREAT Hands! Thank you!