I’m honestly very disappointed with the customer service I received at this Subway. The girls working there were extremely rude and seemed completely uninterested in helping customers. Every time we tried to speak to them or tell them what we wanted, they would either ignore us, barely respond, or act like we were bothering them.
Their attitudes were terrible from the moment we walked in. They had very angry expressions on their faces and made absolutely no effort to be welcoming or friendly. I completely understand that people can have bad days, but there is still a basic level of professionalism and customer service that should be expected when working with the public.
What bothered me the most was that we were literally trying to communicate with them and they would ignore what we were saying instead of simply responding or acknowledging us. We had to repeat ourselves and felt like we were being treated as an inconvenience rather than customers.The food is one thing, but customer service makes a huge difference in the overall experience. Unfortunately, this was one of the worst customer service experiences I’ve had at a Subway. I hope management takes the time to address this because customers should not have to feel uncomfortable or disrespected just for coming in to order food.Really, really bad customer service. Very rude attitudes, no communication, and absolutely no sense of hospitality. I would not recommend this location based on my experience.