I came in to get one of the sub specials and didn’t realize that the Thursday deal was for turkey only. When I asked about it, one of the employees seemed to have an attitude, and another employee yelled “turkey” at me because I couldn’t hear what had been said the first time.
I understand that I misunderstood the special, and I had no issue with the deal only applying to turkey. However, I didn’t appreciate the way the situation was handled. A simple, polite explanation would have been enough. Customer service and the way customers are spoken to matters.
DJ
Donald Chambliss Jr.
Aug 17, 2026
Usually great service . Especially during the day . Only complaint is that the weekend and evening crew tend to add stuff to your online order that you don't want or ask for . But into my sandwhich and didn't know what the taste was . Found out they added mayo to my sandwhich when I can't stand mayo . But if you go , go during the day . Would have given them a five but the added things to my sandwhich left a ...bad taste ....lol
NA
Noelle Aguilar
Aug 12, 2026
The only consistent thing about this subway location is that they consistently do not care how they make your sandwiches. Never modify any sandwich because they don’t care to accommodate.
DE
Dixon Epperson
Jul 26, 2026
Counter server were friendly and hospitable. The sandwich was excellent within the context of what it is. Place was clean and pleasant, but what can you say, it's a Subway.
BB
Brian Baker
Jul 16, 2026
Service was excellent. I made an online order and it was actually ready when the app said it would be ready. That doesn't happen at the other end of Russell Pkwy.