Sunny had great customer service! Welcomed me with a smile the hospitality was 10/10. Very clean and food was amazing
MB
Megan Burson
Jun 13, 2026
Dee helped us out so much Everyone was frustrated, but Dee kept his cool and figured it out. The best customer service we've ever had. ❤️ Yall go see Dee and give him some love.
Asked for ranch when I got there. The guy said “it should be in the bag” and I said it’s not (hence why I asked for ranch) and he said o ok and walked back into the kitchen…. And did not get the ranch. I was so confused lol but luckily someone else came back to help.
My Order was 20 LP all flat….Got home and realized I had drums …so I called to let them know. The first guy said “ok? so come back and we’ll just fix it” and hung up before I could say I’m no longer in the area.
Called back and spoke with Isaiah. That went much better and he fixed the entire situation, so I’m super appreciative of him. Not really sure what was going on with the rest of the crew
AA
Ayomide Amore
May 2, 2026
The only fast food place i ever have problems with. My orders are always missing something. The staff always seem confused it’s just so irritating.
SH
Shellise Hancock
Apr 24, 2026
I had unique experience yesterday where I was physically and logistically unable to pick up an order I placed online. The called the store to see if I could cancel the order, I was told I needed to cancel it online since it was made online. I couldn’t find anywhere online to cancel, so I just resigned myself to the fact that I wouldn’t get the food or the money back.
I called back and spoke with Khalil ( sincerest apologies if I misspelled his name!) and asked him was there anyway I could possibly pick it up at a later time. He said that I could, he’d remember and make sure it happened.
I called in this morning and was lucky enough to reach him again. He remembered immediately, asked what time I wanted it ready, and said he’d see me then. He called me about 10 minutes before my requested pick up time with some questions. To say he went above and beyond is putting lightly. I was so impressed by him!
Then, when I picked up my food, I was surprised to find the entire staff, including the manager, were kind, courteous, and just overall amazing!
This was my first experience at any Wingstop. The good was amazing, but the staff was PHENOMENAL! I walked in fully planning to leave a review for Khalil and walked out impressed with every single one of them. I will definitely be back again and again. Thank you all so much!