KH
Kenira “Shel” Lloyd Henderson
2 days ago
I ordered food (large order) on August 2, 2026. I purchased a large order of Cajun corn because online did not have the option of ordering a 5 piece. Therefore, I went into the store and ask can I get a refund, the manager took my information and said they would contact the general manager. The employee were very considerate and attempted assist me with passing the information on. Well, it is now August 26, 2026 and I had to call for the fourth time for the general manager Kimberly Lane to tell me that they do not give refunds which they had my information she could have contacted and explained to me my options but yet I had to call. However, she went on to say had she been there I would had no other choice but to get the 10 piece Cajun corn that was purchased. If I would have known from the beginning, I would have requested for something else in the place of the Cajun corn. She said that she informed her district manager that she would not be giving a refund. She had a very bad attitude while speaking with me. She offered to give me food after I mentioned it to her, saying she can only offer a side of fries.