JB
Jatora Brand
Sep 26, 2026
If I could give zero I would. Absolutely the worst service ever. My entire order was completely wrong mind you we live 20 minutes away. Then no one answers the phone and the manager is someone who needs to be demoted. Close the store or do better
CG
Christian G
Sep 26, 2026
My wife and I walked into Wingstop to place an order in person. The employee behind the counter immediately told us to place the order online and walked away, despite there being two perfectly good cash registers sitting right at the counter.
Fortunately, there was a bench where I could sit and navigate the online menu myself. After placing the order, we waited without any communication from the staff. My wife eventually noticed our food sitting on the pickup shelf. No one had asked our name, called out the order, or acknowledged us. She had to wave an employee down and say, "I think that's our order."
To give credit where it's due, the wings were tasty, and they upgraded my medium drink to a large, giving us two large drinks instead. However, the customer service was virtually nonexistent. I didn't leave a tip because I handled the ordering process myself and had to track down my own food.
Tasty wings, poor customer experience.
AI
American Artists Landscaping, Inc.
Sep 20, 2026
WORST WING STOP IVE EVER BEEN TO. Extremely Rude, and absolutely unprofessional service. On duty (night manager) if that's what you would call her chooses who to even acknowledge when you walk in the door. Just am overall poor experience
AW
Aurionna Wisniewski
Sep 20, 2026
Awful customer service. I came in to order in person and no one came to help for me 20 minutes even though they asked if I was there to order. Then I finally decided to order online and even after that I waited another 20 minutes!!! The food was not made well either. Overall one of the worst experiences I've ever had at Wingstop.
SB
Summer Braddy
Sep 18, 2026
Daretha (spelling) who works nights, was the sweetest and had the best service when we ordered their 30 wing deal and they forgot a 10 piece and an order of cheese fries. We had to go back the next day (twice actually but she made up for the reason why I’m not going to elaborate) and she IMMEDIATELY got us a fresh order and gave us a brownie for our trouble. She made it all worth it!