DW
Donna Waumans
Mar 20, 2026
Great! Best store in this area!
RL
Roberta Lowry
Jan 29, 2026
Sonny was a great help, very informative and friendly. Very patient , thank you again
UN
Unavailable Naturally
Apr 1, 2019
service so horrible that I went ahead and switched over a year-and-a-half ago. Even though Cricket had a better rate plan it didn't matter, I was not going to be treated as if the young woman (horrible attitude towards my daughter, just 1 yr old then as well) couldn't be bothered. I don't even understand why people like that get jobs if they don't want to be there. Please do the world a favor and don't work with the public! Leave that job open for someone who can appreciate the opportunity.
Out of all my horrible experiences with Cricket back then the only decent worker was a gentleman named Lance, but from what I understand he moved up the ladder into possible corporate or running larger stores elsewhere.
It's too bad because they have lost a lot of customers since then.
I have been a Cricket customer for over a year. I always pay my bill online. Today I happened to have cash & went it to pay my bill at the Bullsboro location. The young (caucasian) girl working tried sounding bubbly (as she must feel that voice is all that customer service is) but she was snotty and rude at the same time. When she told me how much the total was I questioned the extra charges ($3.00) and she said it was a convenience fee. Not that $3.00 is a lot of money, but she was sarcastic & again snotty with saying well when you come in the store you pay the $3.00, not in any way offering to waive the fee as a one time courtesy, as it is obvious that after a year with them it was my FIRST TIME paying in-store. She also wasn't apologetic about the fee or the inconvenience it was going to cause me to run to the bank & deposit funds to avoid an extra fee for me stopping in the store (how can you feel comfortable charging someone who is coming to you to pay) and I'm sure could have been waived 1 time. I only have cricket service for my kids, as my husband and I are with T-Mobile. Just because you have lower fees doesn't mean you have the right to deliver rude, snotty customer service. I was NOT happy with my experience here today at all.