The UPS Store

Reviews

• MS

  MaryBeth Sullivan-Watson

  Jun 7, 2026
  5.0
  This is hands down the best UPS store I've ever been to! The staff is always friendly, the store is always clean and they go above ans beyond to make sure they meet your needs. I refuse to use any other UPS store around because they can't live up to the service that over come to expect. I wish I could give 10 stars thats how great this store is.
• MW

  Marcus White

  Feb 6, 2026
  1.0
  DON’T USE THIS LOCATION!!! I had my wife’s new iPhone scheduled to be picked up at this location. 2 hours after receiving an email that it was ready for pickup, I received another email saying it had been picked up. When I checked the ID info for the person who picked it up, it said ‘null’. When my wife went to the store they magically couldn’t find the package. I went back the next day and it was the same thing. Everyone could remember seeing a package with my name but all of a sudden it was just gone. Please don’t trust these thieves with your packages. UPDATE: The leadership with this store just called me...So apparently they released my package to someone named Pamela without asking for ANY type of identification. No ID, no address confirmation, nothing!! They didn't even ask for the person's name. They just knew the persons name based on the obviously fraudulent signature that they left. In discussing this with them, there was an obvious dearth of common sense present. It's clear that someone working at that store was able to pass along the details of my package to someone who could then just walk in and pick it up. When asked why they went outside of their standard procedures when handing over my package, it turned into accusing me of stealing my own shipment. PLEASE, WHATEVER YOU DO, AVOID THIS STORE AND THESE THIEVES LIKE THE PLAUGE.
• KJ

  Kimberly Johnson

  Dec 30, 2025
  3.0
  Over charging for everything
• ZZ

  Zach

  Dec 20, 2024
  5.0
  Great staff at this location. It seems like I come every week to return something through Amazon....each team member is always very helpful and pleasant. Sometimes there is a long line, especially around holidays which is to be expected, however I have never waited more than a few minutes.
• NJ

  Nahshon Johnson

  Nov 7, 2018
  5.0
  Outstanding customer service. Darrell Moore's immediately helped me out with the shipping of my package, and he was extremely professional.