From the moment we walked in, Porscha Beasley was extraordinary. Not just to us, but to every customer who came before us and after us. Her professionalism, courtesy, and genuine warmth stood out immediately. She carried herself with confidence, patience, and an ease that made everyone feel seen and respected.
In a time when great customer service is becoming rare, Porscha reminded us of what excellence actually looks like. Her rapport with customers was natural, her attention to detail impeccable, and her presence alone elevated the entire experience.
I actually turned around and went back into the store just to make sure someone knew how amazing she was.
So for anyone reading this, if you ever need to choose a UPS Store, choose this one. Even if it’s a bit of a drive. This location is beautiful, not just for convenience, but because of courtesy, professionalism, and care.
And Porscha, if you ever see this or hear about it, please know that the day my aunt and I came in to have documents notarized for a sorority meant more to us than you may realize. Thank you for your excellence. You are truly extraordinary, and we wanted to put feet to our praise.
Yulonda and Denise