Advance Auto Parts

Reseñas

• MT

  Mitchell Tharp

  Jul 28, 2026
  4.0
  Great and knowledgeable staff!
• JR

  Jessie Reeder

  Jul 4, 2026
  5.0
  Great store !
• TW

  Terry Wimes

  Jun 28, 2026
  1.0
  Rewritten Review I attempted to return an item I hadn’t used. The clerk (who did not wear a name tag) claimed it was against store policy because the item contained Freon. He told me to come back the next day to speak with the manager. When I asked for the clerk’s name, he said it was “Chris,” but there was no last name tag to verify, which is concerning given how common the name is. He refused to share any personal information, arguing that he couldn’t disclose it, despite being an employee of your store. His attitude was rude, and he treated me as though I were attempting to scam the store. I’m sure my race was a factor. I am a regular customer and a veteran, and I value the discounts that come with my purchases. This incident has made me reconsider patronizing your establishment. If my bad experience is indicative of your overall customer service, I may urge others to avoid your store as well. While I’m not seeking a refund or an apology, I wanted to inform you about what I perceive as poor management practices. Based on industry customer service standards, this situation could result in a loss of several customers.
• AG

  Artrena Goodrum

  Mar 14, 2026
  1.0
  Horrible customer service closes early because they are ready to go does not care about paying customers
• TG

  Trena & George Goodrum

  Mar 14, 2026
  1.0
  Went to the store got there at 8:54 doors closed a clerk came to door and states oh yeah we already closed the cash register already close and the manger frank in the back counting the money I asked so do you close at 8:30 or 9 he states 9 but we ready to go. I offered to pay cash and leave the change and he ring it up tomorrow I also offered to order online in front of him for store pick it and he give it to me ? I explained the severity of the $8 part I needed to drive home with my kids 45 mins away NOTHING!! And all of this was BEFORE 9 pm I walked back to my car and his ride pulls up and he walks out!!! Before I could even drive off!!! Very unprofessional and disloyal to your paying customers