CH
Cheryl Holley
Feb 25, 2023
Ordered a sub online as well as protein bowl. Order the outlaw, which should have 2X the meat and 2x the cheese, the only thing we wanted on the sandwich was light lettuce, pickles, jalapeños, and some chipotle sauce. When we opened the sandwich at home it had no meat, no cheese onions, olives, banana peppers. The cost of the sandwich was $12.09. My husband was absolutely furious. We tried to call and no one answered. We would let the phone ring and ring and ring, we called four separate times the last two times we called it rang twice and went to fax machine. When we went back to get a corrected sub, the employee had an attitude and asked, did you verify it was correct before you place your order my husband then showed him the receipt that was attached to the bag that shows exactly what should have been on the sandwich. They made a new one, but never met an apology.