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Jasmine Edwards
May 11, 2026
I came to the store last minute to get a new battery. I previously went to another store and they told me that they weren't able to help me (which probably was a lie). So I rushed over to Advanced Auto Parts before closing. I appreciate Carl soo much for his help. He was friendly and quick with the install. I needed my car road ready, so I could attend my friend's funeral in ATL. I really appreciate y'all!
HR
Honest Reviewer
May 9, 2026
Very disappointed with my experience at Advance Auto Parts, 4552 Washington Rd, Evans, GA 30809, on May 8, 2026. I went in to purchase a part and there was an employee sitting at the parts desk near the front door who appeared to intentionally avoid looking my way. I was never acknowledged, greeted, or asked if I needed assistance. No other employees came to the front counter either.
I stood there waiting for several minutes expecting at least basic customer service, but it never came. After continuing to wait without any help or communication, I decided to leave and take my business elsewhere. Customer service and simple acknowledgment go a long way, and unfortunately this location completely missed the mark during my visit.
AS
Aaron Scott
Jan 28, 2026
Always great costumer service
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Owais Rasool
Jan 3, 2026
I went to have my alternator and battery checked, and I was told that my battery was weak and needed replacement. After changing the battery, my car’s condition became worse. I somehow managed to return, and I was then told there might be another issue and i then went to visit the dealership. The dealership confirmed that a faulty battery had been installed. I had to replace it with an OEM battery and return again to get the incorrect one removed. This entire situation wasted my whole day, and I was unable to work because of their mistake.
MC
Marc Centanni
Dec 29, 2025
1. I get a new battery from them
2. Two months later, the battery fails, car has to be jumped
3. I bring it to advanced auto, they say nothing is wrong with it with their "machine".
4. I bring it to my car shop, they realize the battery is bad and they call advanced auto for an exchange.
5. Exchanged battery is also bad. Advanced auto gives yet another battery.
6. New battery is installed and car is working normally again...except, now I owe my car shop $150.
7. I called advanced auto and they say it's not their fault and they take no responsibility. Jerry says they just give batteries to my car shop when they ask and don't question. They refuse to compensate me and argue with me there us nothing they can do.
8. I'm left with an extra $159 bill from my automobile.
Word to the wise, never EVER get a battery from here. I'll be filing a formal complaint with corporate and Ill never trust advanced auto ever again.