The UPS Store

Reseñas

• RA

  Ronica Anthony

  2 days ago
  1.0
  Employees were rude, and dismissive. Several employees claimed they didn't know how to print my documents. I asked for black and white prints they printed in color. They charged me more for the color prints!
• GR

  Gabrielle Redding

  2 days ago
  1.0
  We've been printing here for a couple of years now. They just went through a change in management, tried to have booklets printed, the staff didn't know how to operate the printer, specifically asked that pages be printed in black and white, they chose to print on color anyways, then they tried to charge me almost double what I have been paying for a year because they chose to print in color, against what I asked for. Don't worry though they gave me a discount for the inconvenience so the total came out to exactly what I've been paying for a year before these changes were made. Almost seems like new management just wanted make more money off of old regular customers. Will be printing elsewhere from now on.
• NP

  Nicole Peterson

  2 days ago
  1.0
  Horrible service. Waited for laminating service and while the papers were laying on the counter the lady too 3 other customers, one after I told her I had someone waiting on me. We paid for the service and would like a refund!
• AA

  Aron

  3 days ago
  2.0
  Very disappointing customer service experience. When I first came in, the staff tried to help but weren’t able to figure out what I needed, so I was told I would have to wait for another employee who could assist me. While I was waiting, another customer came in who also needed printing services. Even though the employee knew I had been there first and was already waiting for help, they assisted the other customer before me. No one spoke up or acknowledged that I had been waiting first. I understand having to wait when an employee doesn’t know how to handle a particular request, but skipping over a customer who has already been waiting is poor customer service. I left very dissatisfied with the way the situation was handled.
• MB

  M Bader

  Aug 15, 2026
  1.0
  If I could give 0 stars I would. I went in to do a simple Happy Returns. I was having a hard time getting the bar code to come up on my phone so the guy walked away. I got it to come up minutes later but he never came back, just left me standing up there. I finally saw him and told him the returns code came on my phone. He had such a bad attitude! He then told me that Happy Returns was down and I would have to come back another day! My Husband and I went to the UPS store in Jasper where they were super friendly and processed my return quickly with a smile! I guess Happy Returns wasn’t down after all. DO NOT USE THIS UPS store! O customer service!! Wondering how these places stay in business.