I have had the worst experience buying a new car and getting my old car replaced with the new one. I have spent several hours on the phone and multiple chat sessions due to my policy not being handled correctly. Also my rates have continued to increase. The “agent” said it was the commissioner. She never even mentioned that when I got a windshield replacement that it would hit me as a claim. 1,000$ claim in 2023 and they had me at 4,000$ A YEAR for auto. I only found out about the claim when I switched to progressive and it’s on my report. My home insurance has doubled with them also. New roof was told I need a certificate of completion to prove I had a new roof installed. Agent from Allstate had no idea what I was talking about. She said all I need is an invoice. Not what I was told here. At this point I just want to be done with Allstate. But since things weren’t handled correctly I’m still battling this fiasco. Unethical behavior is running this office based on my experience. Might want to find some other hands, these aren’t good…
RM
Rise & Shine Minisetry
Apr 15, 2026
Douglasville & Atlanta family, I have to share this!
Today I visited AMS Herbal Organic Vitamin at 8530 Hospital Drive in Douglasville, and the experience was absolutely amazing. The store is clean, unique, and has such a welcoming atmosphere—you feel at home the moment you walk in.
The customer service is top-tier. The staff are professional, friendly, and truly care. Juliet especially stands out—she really knows her products. As soon as I started explaining what I was dealing with, she already understood and guided me to exactly what I needed. That level of knowledge and confidence is rare.
If you’re looking for quality herbal products and a place where people genuinely listen and help, AMS is the place to go. I highly recommend it and will definitely be going back!
Don’t miss out—go check them out!
JG
John Galloway
Aug 14, 2022
Staff very friendly and answered all of my questions.
My previous agent suddenly closed without any notice. Ben Marlow.
So Amy Burman agency is my new agency.
Very friendly & communicate well.