MS
Maryann Sanders
Oct 2, 2026
Last night was my second time visiting this location and, unfortunately, my second experience with my order either being incorrect or not prepared as requested.
I always order my wings well done, but the last two times I’ve visited this location, they’ve been soggy and practically drowning in oil. On my previous visit, I even used my rewards points to order all flats, only to receive an order that wasn’t all flats.
Each time I’ve come into the store, it seems like the staff is very young and could use more guidance and oversight from management. I have no issue with teenagers being teenagers, but regardless of who is working, customers should still be able to expect their orders to be prepared correctly and according to what they paid for.
After having issues on two consecutive visits, it’s becoming difficult to chalk this up to a one-time mistake. I genuinely hope management takes a closer look at what’s happening at this location and works with the team to improve the consistency and quality of the food and service.