The UPS Store

Reseñas

• PM

  Phil Margolies

  3 days ago
  5.0
  Always kind courteous and helpful
• SG

  Stephanie Garrison

  Jun 6, 2026
  5.0
  The staff here is always helpful and friendly and go above and beyond to accommodate any needs!
• AL

  Ariel Levy

  May 19, 2026
  2.0
  I Went in to return an Amazon package that came in with a broken item inside. The kiosk used for Amazon returns did not print a shipping label and requested that I go to a customer service representative at the desk. The representative states that they cannot accept the package as it has to be in a box. It is in the same box that it came in. Then they add it has to be in a re-sellable condition. I state I had the same product for the same reason to return 2 days prior and was able to print and return the same product. However, she said that the machine won’t accept the package regardless as an additional box is required for a complete return. I state the item came in broken and it won’t matter what condition the box is in once someone opens it and sees that it is broken. We then exchange repeatedly until another representative takes the box. This is the second instance where the same representative of UPS has been resistant to providing quality customer service and not understanding what Amazon’s return process has provided the customer. Unfortunately I will think twice of using this specific store for future needs.
• CS

  Casie Suddeth

  Apr 18, 2026
  1.0
  Overcharged for a shipping label. My local UPS charges me .99 this store charged me 2.13. Staff wasn't friendly at all and smelled really bad body odor throughout store.All Ups should charge the same for shipping labels and I'm sure they do typically but not this store. Will never do business here again.
• SJ

  Shraddha Jani

  Apr 7, 2026
  5.0
  Himanshu is an amazing person, very patient, Knowledgeable and helpful. He gives you all possible options and respects your time and money. The store is always so clean and well organized. I always prefer to go here at Midaway park- UPS store for my any requirements like parcel service, notary service, returns etc.