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Phillip Prevatt
Feb 11, 2023
Great deal. Thanks
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Tiara Starling
Jan 20, 2023
The customer service was AWESOME!! I love Cricket Camilla!!
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Ben Arrington
Mar 6, 2022
My wife purchase her I phone12 pro max from the Apple store, and since she was already with cricket wireless, she put there's sim card into her phone for service. She had been with them for some odd 12 or more years, remind you she purchased her own phone to bring over for cricket services, and just this week she decided she no longer wants the device on cricket wireless. Just to find out cricket had locked her phone the phone she's brought from the Apple store. She can't get no others carried because cricket decided too lock her phone. We tried calling customer service but to no avail no one could help us. The customer service representative told us Apple has her phone lock, as we we're on the phone with one of Apple representative he stated " Apple can not lock or unlock an purchased phone". My wife had to go and purchased her an new phone due too this situation, her iPhone 12 pro max which costs her 1400.00 is trash because cricket has her phone locked. I don't think this is lawful for an prepay service company can do this.
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Lily Esquivel
Nov 8, 2021
They make you get insurance plus an accessory bundle in order to purchase your phone there. Today I was told you have to purchase a bundle when you purchase a phone there. That's a $34.99 case + $9.99 charger + a Bluetooth speaker $19.99 + $8.00 insurance plan. This is ridiculous to make their clients purchase this in order to buy a phone there!!! No other retail store does that!!!!
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David Mathis
Nov 18, 2019
When I went in to upgrade my service plan Twyia was AWESOME!! Very helpful, knowledgeable, and quick!! She helped me find the right tempered glass screen protector for my phone & put it on for me!! Thanks Cricket for being the best service provider for my mom's area (out in the middle of nowhere) and a big shoutout and THANK YOU to Twyia Eaely!!! ❤❤❤❤❤