WF
Wendy Frank
Sep 16, 2026
After making many phone calls, leaving messages, and struggling to get the help we needed with our auto and homeowners insurance renewals, we were fortunate enough to finally connect with Wendy at Allstate.
Wendy took the time to listen to what we were going through and genuinely cared about helping us. She guided us to the right people and made sure we received the assistance we needed. Within just a few hours, she helped us get both our auto and homeowners renewals taken care of.
We have been with Allstate for 19 years, and when our longtime branch was sold to another agent, our experience unfortunately changed. We were frustrated and honestly considering leaving Allstate altogether.
Then Wendy stepped up and reminded us what good customer service and personal care should feel like. Her kindness, patience, and willingness to go the extra mile made a tremendous difference to us. She truly made us feel like valued customers again.
Because of Wendy and the exceptional customer service she provided, we decided to remain with Allstate and have switched to Michael Scheiderich’s Allstate agency.
We are extremely grateful to Wendy for listening, caring, and taking the time to help us when we needed it most. She didn’t just help us with our insurance renewals , she helped restore our confidence in Allstate.
Thank you, Wendy, for your kindness, professionalism, and hometown care. You are truly appreciated!