Ordered a BLT on the subway app. I picked it up, expecting everything was made correctly. It was, the only downfall was that my bacon wasn't toasted. What in the world? First time in Brunswick, GA. I didn't know I have to specify that I want my bacon toasted if I don't want my bread toasted either. It's really unfortunate because I was saving it as a midnight snack, so I can't go back to the subway and request a change because they're closed. There's a young man who works there who has a poor attitude. I understand we all have bad days and experiences with customers but there's no need to display that to a customer who is respectful and doesn't create any more stress to the subway employee. I guess the later the day, the worse his attitude is. If you want subway from this location, just make sure to go early in the day so your sub would be made in a timely manner and not 20 minutes because this guy had a bad day. If I could give zero stars, I could. But the least I could do is one star.
Came here three times. First time the employee didn’t want to make a tuna sandwich because then he would have to prep more for the morning crew. The 2nd and 3rd time no employees ever came out the back to take my order so I had to leave
AA
Avoree Appling
Aug 3, 2026
I shouldn’t have to beg for lettuce onions or banana peppers this is the sorriest sandwich I have ever seen I shouldn’t have to open each sandwich in the store to make sure y’all followed the online order….. also no phone number to call about this issue…. Subway letting anyone own a store has ruined their quality. Also Italian HERB AND CHEESE bread I would think a little more than a pinch of herbs and a tiny bit of cheese….. be so fr there is no way someone says yep this is quality and sends it out….. take some Pride in your work. Or don’t own a sub shop.
KH
Kristen Harper
Jul 17, 2026
I went here for lunch the other day and spike with the manager. She was beyond kind. Before I knew she was the manager, I made a comment about how nice and clean the store was, how friendly and kind the employee was, how fantastic the service was and went on to tell them both about a horrible experience I had at the subway across town. The manager quickly introduced herself and completely comped my meal. I was reminded that some people do still care about their customers and the service they offer to the public. I will be a customer here for years to come bc of the exceptional service I received that day. Kindness matters people. Pay it forward.
KL
Kayleigh Lewis
Jun 5, 2026
Walked in to get my son and I some lunch… god forbid you bring in a kid! Whoever the guy was working was SO disrespectful, literally stared at my son and huffed and puffed at him over him wanting lettuce after he put tomatoes and bell peppers on his sandwich! When I ask if there is an issue he ROLLS HIS EYES at me and disrespectfully says “no” when there obviously was a problem. I will not be coming back!