I’m pissed that I gotta order all flats just to get more than 2 flats in a 20 piece meal for my family. The flats are the only ones I eat. Then they don’t answer the phone and there’s no way to complain and make things right even when you order through their app.
TW
Toni Walters
Aug 4, 2026
Me and this location have had a love hate relationship at times, but the seasoning/cook time at this location is just better than the wingstop near me. Andre definitely got me right with my wings because even though in the special instructions I request for well done, I feel like I need them cooking just a tad bit longer. These wings were done quick and to perfection! ❤️
JA
Jalia Armstrong
Jul 31, 2026
China went above and beyond for my family. We frequent the location(Austell) and we enjoy our meal each time. Great customer service and kindness goes a long way and we're grateful for her diligence.
TC
T. Monet Cotton
Jul 14, 2026
Dark skin woman with short hair has the absolute worst attitude. Every time I’ve came in, her tone is nasty, her head seems it’ll fall off her neck by how she rolls it with every word, just unnecessarily aggressive. I’m not expecting the best service from Wingstop because it’s wingstop, ya know? But dang, McDonald’s employees have better service than her.
Do your employees get paid extra for giving every customer an attitude? The atmosphere at this location felt hostile and unprofessional. It seemed like the staff acted as if they were doing customers a favor just by coming to work. I specifically asked for **light seasoning** on my French fries, but the exact opposite was done they were completely covered in salt. When I showed both orders to the supervisor, they simply mumbled, "Yes, it's light seasoning."
To make matters worse, after I returned to my truck, I realized both ranch dressings were missing from my order. When I went back inside and informed the cashier, instead of apologizing or replacing them, they questioned my integrity by asking if I was sure I hadn't already received them.
Between the rude attitudes, poor customer service, and incorrect order, this was a very disappointing experience. I won't be returning to this location, and I certainly wouldn't recommend it to anyone. Absolutely absurd.