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Denise Lescalleet
Apr 25, 2024
I dealt with the nicest person. She was incredibly helpful. I was having one of those days that everything was going wrong, my experience turned my whole day around!
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Jerome Jerome
Mar 20, 2024
Good customer service, very pleasant and I was able to get a discount with safe driving and defensive driving class.
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Hilary “Chowdown_with_the_hillz” Taylor
Oct 12, 2023
First off I would like to say, Sequoya Shedrick was the best rep I delt with at this company. I have been given the run around with 3 other reps. Which I will not mention, just out of respect, even thou they shouldn't even be employeed with your company. I did everything these reps ask me to do and I recieved nothing in return. They ask me to send pictures of my home after repairs had been done. No follow up AT ALL!! They Canceled my homeowners policy(which caused my auto policy to go up) even after they assured me it wouldn't be canceled as long as I showed proof of quotes from roofers and materials being purchased. Sent them everything they ask and no return phone call, no return email. Nothing!! I was about to take my buisness elsewhere and just cash out the check your company sent me 3 months ago. FINALLY, Mrs. Shedrick took the case. She went ABOVE AND BEYOND to make sure things got taken care of. I sent her all the forwarding emails and pictures where I had tried to get this resolved for almost 3 months. She followed up with me by email. Called me to let me know what was going on as well. I want to thank her so much for all the help she has put into this. Even got my auto policy reduced since I had to overpay bc I didn't have the multi policy discount. She is the reason I am still with your company. You are lucky to have her. I give her a 100 star review. Allstate company not so much.
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Natalie Scoggins
May 3, 2023
Extremely disappointed with my experience with this agency since the agent change last fall. Unfortunately, I had to file a claim after being in an accident in January. Not one person reached out to me or followed up with me from this office. It’s pretty bad when someone living across the country who works for Allstate is more helpful and engaging than the local agency where I am supposed to be a valued customer. I don’t normally leave negative reviews, but since I’ve been bombarded with emails requesting one….sorry to say I do not recommend doing business with this agency