Wingstop

Reseñas

• TG

  Tiffany Giles

  Sep 14, 2026
  1.0
  This location has the worst customer service in Atlanta. This will be my last time supporting. DeAnthony needs more training, so rude!!
• SK

  Scott King

  Sep 6, 2026
  1.0
  Closes when I tried to go on a Sunday at 530pm. Saw other customers walk up and leave (disappointed)
• AC

  Ashton Coleman

  Aug 10, 2026
  1.0
  ⭐ 1-Star Review – Very Disappointed With How This Was Handled I’m extremely disappointed with my experience at the Wingstop on Cascade Rd. On August 8, I placed an order through the Wingstop app and accidentally selected pickup instead of delivery. I do not have a car. As soon as I realized the mistake, I called the restaurant that same night and explained what happened. I specifically asked about getting a refund. The employee I spoke with told me that I would need to call back on Monday and speak with the manager regarding the situation. I followed those instructions and called back today, Monday. When I spoke with the manager, I explained everything and asked if I could simply come pick up the food since I had already paid for it. I was told no, because making the order would cause their inventory to be short. I then asked about the refund that I had originally requested on Saturday, and I was told that they would not refund me either. So now I’m in a situation where I paid for food, never received the food, contacted the restaurant the same night to try to resolve the issue, followed their instructions to call back Monday, and was ultimately told I could not receive the food AND could not get my money back. I understand that accidentally selecting pickup was my mistake. However, I immediately contacted the restaurant and tried to resolve it. I was specifically told to call Monday and speak with the manager, so I did exactly that. I expected some type of reasonable customer-service solution. I am very disappointed with how this was handled. I don’t think it’s fair to keep someone’s money when they never received the product and the customer made a genuine effort to resolve the issue immediately. I hope Wingstop corporate looks into this situation because this was a very poor customer-service experience.
• TI

  Tyrone Truitt II

  Jul 25, 2026
  2.0
  Service was ok, but my online order had 9 wings instead of 10. I tried to call, but the voicemail is supposedly full. Tried to ignore what I heard about this location, but it seems to be true.
• WC

  W.I.T For The Creatives

  Jun 27, 2026
  5.0
  My girl Januidia and the staff were so helpful. Suggested the corn which was delicious. Incredible customer service and even better food ! Was fast too. Will be back !