The UPS Store

Reseñas

• LL

  LotusBFinn

  1 day ago
  5.0
  I cannot express enough gratitude for Daniel and Maurice. UPS is so much more than just packages they bring genuine warmth, kindness, and encouragement that truly brightens my day. In a world that moves so fast, their thoughtful presence and uplifting spirits mean more to me than they will ever know. They go above and beyond with a smile every single time, and having them near my home is such a gift. Thank you both from the bottom of my heart for your kindness and dedication!🤗 -Jt from Atlanta ❤️
• EL

  Emily Little

  Jul 14, 2026
  1.0
  Worst Service!!!! Rude employees!
• JG

  Jeff Garris

  Jul 23, 2022
  1.0
  Please don't do business here unless you have no choice. The staff do their best to be friendly, however service and the franchise owner really make this place suffer. I've been a box holder here for 6+ years and typically come in 2-4 times weekly, so I believe I would qualify as a faithful customer. There have been occasional issues such as packages that USPS proved were delivered, but were never provided to me. After much debate with the owner - no resolution provided. Packages I sent that were returned undelivered as there was no label - yet no credit given to me when I re-shipped. This week I asked the owner for an accommodation on certifying a document for my wife, who is bedridden recovering from surgery on a broken ankle. He refused (somewhat understandable) unless he could actually "see" her. With much discomfort, we bundled her in to our car and returned to the store. He then insisted she re-sign the document in his presence. As a former bank compliance officer, she tried explaining that the State would not accept a double signed form. Essentially he was acting as a complete jerk, which my very ill wife told him in no uncertain terms. He then turned his back and walked off with no explanation or conversation. I called after him repeatedly with him ignoring me. I followed him back in to the store, where he went in the back and would not speak to me. Consequently I tossed my box key on the counter, told the staff to cancel my box and refund as much of my recent renewal as might apply, and I walked out. I have no doubt there will be no refund. We then went 100 yards to the nearby Wells Fargo, where a customer service rep came out to the car and handled everything in 3 minutes, pleasantly and without a fee. THAT is customer service. Please, avoid this UPS store or be warned!
• PH

  Paulette Hardin

  Aug 30, 2019
  5.0
  Customer service here is the best ever!!
• KN

  kriti nagasai

  Apr 9, 2017
  1.0
  worst experience,don't go this store ever again,send some international package by paying more money since it was so urgent, but not at all delivered even after 25 days also,when we asked for status,they will they don't know anything,lots of money and efforts are wasted,i never recommended this store to any one