RP
Rony Possik
Mar 28, 2026
I am extremely disappointed with how the hotel handled a simple Amazon delivery. FedEx confirmed that the Marriott hotel pickup has a charge. Most hotels accept packages as a courtesy, yet here I ended up paying a fee caused entirely by the hotel’s actions. I’m requesting a full explanation and reimbursement for the charge. This experience has been frustrating and reflects poorly on the hotel’s guest service standards.
This review is for Darius. This man is the personification of professionalism. We were at a conference and I had to print some last minute postcards and he went above and beyond to problem solve. Thank you so much Darius and I wish every FedEx had people like you!
Chris was amazing with helping my printing needs. Busy day but she was able to squeeze my work order in. Truly appreciate her
RB
Raven Bissett
Oct 18, 2016
Had a boxed item to return to sender, with pre-paid shipping label. Was told that "shipping" was free, but I'd need to pay for them to "handle" it. Apparently, this location is owned by the Hilton Hotel, who is entitled by FedEx to add extra charges to rip-off customers...
RH
Ronald Hooks
Jun 25, 2014
Service was kinda of slow but the staff was very nice.