We are unfortunately in the middle of an open claim regarding our home, are displaced, and have been having a difficult time getting answers from the adjuster. Since we purchased our policy here, we reached to them for help, and could not have been more pleased with their response. While the situation is still not resolved (and our overall experience with All State the company has been generally unpleasant and unhelpful thus far), Mike Glancy and his team have been wonderful and restored the human element to this experience by being kind, caring and compassionate. They immediately worked on my behalf to help get answers. Particularly, Lexie, was an incredible advocate and help. Her professionalism in communicating with both me and the necessary All State departments was refreshing, and her persistence helped to begin to move things along. My interaction with Mike Glancy and Lexie at this office may be the only thing that prompts us to continue with All State as policy holders. Kindness and professionalism are hard to find in many of today's industries; it was a breath of fresh air to discover it here.
MS
Marty Schwartz
Feb 20, 2026
We absolutely love Lexi and her dedication to her profession. She was professional and friendly. She explained everything to us and answered all our questions. A delight to work with. Thanks Lexi and Allstate!!
BC
Brad Chastain
Feb 16, 2026
I called into Mike Glancy’s office and received help from Lexie. She was excellent and took the time to go over my auto policy that needed some updates. In the end it was a pleasant experience and saved me some $. Pleasant, prompt, and courteous service has been my experience with this office over the years. Thanks!
SB
Sharon Beaner
Feb 11, 2026
My family has enjoyed auto, homeowner, and rental insurance with the Glancy Allstate brand for many, many years. They are a top-notch organization with excellent agents who are responsive to inquiries.
DP
Donnie Priest
Jan 9, 2026
Every year my auto insurance increases in price. My wife and I are retired and drive very little compared to others with full time jobs.